Safeguarding

Protecting our under-18 learners.

Most of our students are minors. Safeguarding isn't a checkbox, it's the foundation of how we operate.

100%
Vetted tutors
4h
Response SLA
24/7
Reporting
Background check
Verified
Response SLA
4 working hrs
Recorded lessons
On request
Our four pillars

How we keep every lesson safe.

Training & vetting

What we do

Every tutor working with under-18s completes mandatory safeguarding training and passes a background check. Lessons can be recorded by request, and parents have full visibility of session history.

Family-first

Parent supervision

We recommend an adult is in the home (not necessarily the room) during lessons with under-13s. Lessons are conducted on our platform, never on personal messaging apps.

Always reachable

Designated safeguarding lead

Our DSL is contactable directly. All concerns are acknowledged within 4 working hours.

safeguarding@classpodia.com
Speak up safely

Report a concern

You can report a concern at any time, anonymously if you prefer. Every report is reviewed by a trained team member.

Report a concern →
If something feels wrong

Tell us. We'll listen, and we'll act.

Reports can be anonymous. Every concern is acknowledged within 4 working hours by a trained team member.